Frequently Asked Questions

We accept Visa, Mastercard, American Express, bKash, Nagad, Rocket, and Cash on Delivery. All card payments are processed securely.

You can cancel an order from your account while it is still Pending or Confirmed. Once it has shipped, use the free return process instead.

Yes — subscribe to the newsletter for a welcome code, and Keedos members get exclusive codes during seasonal sales.

Inside Dhaka: 1–2 business days. Rest of Bangladesh: 2–4 business days. Express delivery is available at checkout.

Standard shipping is $5 flat, and free on orders over $35.

Use the Track Order page with the order number from your confirmation email, or open the order in your account for live status.

Every toy is tested against EN-71 child-safety standards and made from BPA-free, non-toxic materials. Each product page lists a recommended age range.

Unused items in original condition can be returned within 7 days of delivery, free of charge — no questions asked.

Each product page lists a recommended age. When a toy sits between ranges, we note it in the description so you can choose with confidence.